FAQ
1. What is Beneflo?
Beneflo is a flexible employee benefits platform that allows companies to manage perks through one Visa-powered card. It’s simple for employees to use and easy for HR/finance teams to control and track.
2. How do employees use their benefits?
Employees receive a physical or virtual BeneCard that works online or in-store. They can use it for approved categories — like meals, fitness, transport, or education — based on your company’s setup. It’s all managed through a mobile app.
3. Can we control where the card is used?
Yes. You set spending rules and merchant categories, including restrictions by country, time, or benefit type. Beneflo gives you full control over how and where funds are spent.
4. Is Beneflo compliant with local laws and tax rules?
Yes. Beneflo helps you maximize tax advantages where available and ensures your setup aligns with local regulations. The platform is built with GDPR compliance and international standards in mind.
5. What integrations are available?
Beneflo connects natively with major HR and payroll systems, including SAP, Workday, Oracle, Microsoft Dynamics, and others. We also support API-based vendor integration and Single Sign-On (SSO).
6. How secure is the platform?
Very. We host data in ISO 27001 and SOC 2 certified EU data centers, apply end-to-end encryption, and follow a role-based access model. We also run continuous monitoring, logging, and penetration testing.
7. What industries is Beneflo best suited for?
Currently, we work best with Fintech, HealthTech, Consulting, Software Development, and Gaming companies — but the platform is adaptable to any business.
8. How fast can we go live?
In most cases, you can be fully set up and issuing cards in under two weeks. Our team supports you through onboarding from start to finish.
9. What if we have offices in multiple countries?
No problem. Soon Beneflo will support multi-country and multilingual teams, with customizable rules per region. It’s designed for scaling companies with distributed teams.
10. What happens to unused benefit funds at the end of the year?
Unused funds remain in the employee’s account unless your company has specific policies regarding fund expiration or rollover. Beneflo allows employers to set rules for fund expiration or carryover, ensuring alignment with your organizational policies.
11. Can Beneflo be used to cover expenses not included
in our health insurance plan?
Yes. Beneflo can be configured to cover a wide range of expenses, including those not typically covered by standard health insurance plans. This flexibility allows employees to use their benefits for services like alternative therapies, wellness programs, or other health-related expenses, depending on the categories your company enables.
12. Why offer benefits through Beneflo instead of increasing salaries?
Providing benefits through Beneflo offers tax advantages and ensures that funds are used for their intended purposes, such as health, wellness, or education. Unlike salary increases, which are subject to income tax and may be used for any expense, Beneflo benefits are often tax-efficient and can enhance employee satisfaction by supporting specific needs.
13. How can we ensure that employees use the card only for approved expenses?
Beneflo’s platform allows you to define specific categories and merchant types where the card can be used. Transactions outside of these predefined categories are automatically declined, ensuring compliance with your company’s benefit policies.
14. Is there a minimum or maximum limit for benefit
allocations?
Beneflo offers flexibility in setting benefit limits. While there are no inherent minimum or maximum limits, employers should consider local tax regulations and company policies when defining benefit amounts to ensure compliance and optimal tax treatment.
15. How quickly can we issue new cards to employees?
Once your company is set up on the Beneflo platform, issuing new physical or virtual cards to employees can be done swiftly. Virtual cards can be activated almost immediately.
16. Can Beneflo be used for other types of benefits, like gym memberships or public transportation?
Absolutely. Beneflo supports a wide range of benefit categories, including fitness memberships, public transportation, education, and more. You can customize the benefit offerings to align with your company’s objectives and employee needs.
17. What if an employee tries to use the card outside
allowed categories?
Transactions outside approved categories or merchant types will be automatically declined. This ensures the benefit funds are only used as intended by your company.
18. Can part-time or freelance employees be included
in the benefit program?
Yes. Beneflo supports flexible configurations, so you can include full-time, part-time, freelancers, or contractors with custom rules and limits for each group.
19. What happens if an employee leaves the company?
You can instantly deactivate their card and access. Any remaining balance can be returned to the employer’s account or handled per your internal policy.
Our team is always only a few clicks away and happy to attend to any queries that you may have. Reach out to us via info@beneflo.io
