{"id":424,"date":"2025-07-11T10:30:14","date_gmt":"2025-07-11T10:30:14","guid":{"rendered":"https:\/\/beneflo.io\/?page_id=424"},"modified":"2026-10-29T14:09:55","modified_gmt":"2026-10-29T12:09:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/beneflo.io\/lt\/faq\/","title":{"rendered":"DUK"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"424\" class=\"elementor elementor-424\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b909abf faq padding e-flex e-con-boxed e-con e-parent\" data-id=\"b909abf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c75df2d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c75df2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78d2b40 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"78d2b40\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f261b09 elementor-widget elementor-widget-n-accordion\" data-id=\"f261b09\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2540\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2540\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What types of benefits can be managed through Beneflo? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2540\" class=\"elementor-element elementor-element-de0c2d4 e-con-full e-flex e-con e-child\" data-id=\"de0c2d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0604ca5 elementor-widget elementor-widget-text-editor\" data-id=\"0604ca5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Beneflo supports various benefit types including meal allowances, transportation benefits, wellness and fitness programs, education and training budgets, childcare support, and other tax-advantaged or company-specific benefits. Each benefit program can have its own rules and spending restrictions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2541\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2541\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What countries does Beneflo support? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2541\" class=\"elementor-element elementor-element-3bb7d80 e-con-full e-flex e-con e-child\" data-id=\"3bb7d80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f317fb4 elementor-widget elementor-widget-text-editor\" data-id=\"f317fb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Beneflo can be used by companies worldwide. While our platform is EU-based (ensuring GDPR compliance and high data protection standards), we serve organizations and their employees globally. VISA cards work at millions of merchants worldwide, and the platform supports multiple currencies and international operations through flexible eligibility group configurations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2542\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2542\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How secure are the payment transactions? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2542\" class=\"elementor-element elementor-element-baa82ea e-con-full e-flex e-con e-child\" data-id=\"baa82ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-153a6ab elementor-widget elementor-widget-text-editor\" data-id=\"153a6ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All payment transactions are protected by the most modern security mechanisms including encryption, tokenization, fraud detection, and real-time monitoring. <a href=\"https:\/\/wallester.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Wallester<\/a> (EU-based institution) is compliant with PSD2 (Payment Services Directive 2) regulation, which mandates strong customer authentication and enhanced security measures.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2543\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2543\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What happens to unused budget at the end of the period? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2543\" class=\"elementor-element elementor-element-9e08b70 e-con-full e-flex e-con e-child\" data-id=\"9e08b70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d3ab1f elementor-widget elementor-widget-text-editor\" data-id=\"7d3ab1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This depends on your program configuration. Budgets can either expire at the end of the benefit period or carry forward to the next period. Some companies implement a use-it-or-lose-it policy, while others allow partial carryover.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2544\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2544\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How do I control where employees can spend benefits? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2544\" class=\"elementor-element elementor-element-67d6ea8 e-con-full e-flex e-con e-child\" data-id=\"67d6ea8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-168976d elementor-widget elementor-widget-text-editor\" data-id=\"168976d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You enable or disable specific merchant categories when setting up your benefit program. For example, you might allow spending at restaurants and cafes but restrict other categories. The VISA card will automatically decline transactions at unauthorized merchant types. You can also add or restrict specific merchants.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2545\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2545\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Can I see spending trends over time? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2545\" class=\"elementor-element elementor-element-6435f57 e-con-full e-flex e-con e-child\" data-id=\"6435f57\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19cbf11 elementor-widget elementor-widget-text-editor\" data-id=\"19cbf11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, the dashboard provides visual analytics showing spending trends, employee participation rates, popular merchant categories, and budget utilization over time. These insights help optimize your benefit programs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2546\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2546\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How long does onboarding take? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2546\" class=\"elementor-element elementor-element-c3187e3 e-con-full e-flex e-con e-child\" data-id=\"c3187e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-309c333 elementor-widget elementor-widget-text-editor\" data-id=\"309c333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Initial setup can be completed in a few days depending on your organization size and data readiness. The technical setup is quick, but gathering employee data and defining benefit policies may take additional time. Our support team guides you through each step.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2547\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2547\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Is training available? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2547\" class=\"elementor-element elementor-element-68ac311 e-con-full e-flex e-con e-child\" data-id=\"68ac311\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1188965 elementor-widget elementor-widget-text-editor\" data-id=\"1188965\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, we provide training for administrators covering all platform features, best practices for benefit program design, compliance requirements, and troubleshooting. Training can be conducted online or on-site based on your needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2548\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2548\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Can I try Beneflo before committing? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M13 2V24\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M2 13L24 13\" stroke=\"#055DF5\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2548\" class=\"elementor-element elementor-element-6523732 e-con-full e-flex e-con e-child\" data-id=\"6523732\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eaee3d9 elementor-widget elementor-widget-text-editor\" data-id=\"eaee3d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, we offer demos and pilot programs to help you evaluate Beneflo for your organization. Contact our sales team to discuss your specific needs and explore how Beneflo can streamline your benefits administration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What types of benefits can be managed through Beneflo?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Beneflo supports various benefit types including meal allowances, transportation benefits, wellness and fitness programs, education and training budgets, childcare support, and other tax-advantaged or company-specific benefits. Each benefit program can have its own rules and spending restrictions.\"}},{\"@type\":\"Question\",\"name\":\"What countries does Beneflo support?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Beneflo can be used by companies worldwide. While our platform is EU-based (ensuring GDPR compliance and high data protection standards), we serve organizations and their employees globally. VISA cards work at millions of merchants worldwide, and the platform supports multiple currencies and international operations through flexible eligibility group configurations.\"}},{\"@type\":\"Question\",\"name\":\"How secure are the payment transactions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All payment transactions are protected by the most modern security mechanisms including encryption, tokenization, fraud detection, and real-time monitoring. Wallester (EU-based institution) is compliant with PSD2 (Payment Services Directive 2) regulation, which mandates strong customer authentication and enhanced security measures.\"}},{\"@type\":\"Question\",\"name\":\"What happens to unused budget at the end of the period?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This depends on your program configuration. Budgets can either expire at the end of the benefit period or carry forward to the next period. Some companies implement a use-it-or-lose-it policy, while others allow partial carryover.\"}},{\"@type\":\"Question\",\"name\":\"How do I control where employees can spend benefits?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You enable or disable specific merchant categories when setting up your benefit program. For example, you might allow spending at restaurants and cafes but restrict other categories. The VISA card will automatically decline transactions at unauthorized merchant types. You can also add or restrict specific merchants.\"}},{\"@type\":\"Question\",\"name\":\"Can I see spending trends over time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, the dashboard provides visual analytics showing spending trends, employee participation rates, popular merchant categories, and budget utilization over time. These insights help optimize your benefit programs.\"}},{\"@type\":\"Question\",\"name\":\"How long does onboarding take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Initial setup can be completed in a few days depending on your organization size and data readiness. The technical setup is quick, but gathering employee data and defining benefit policies may take additional time. Our support team guides you through each step.\"}},{\"@type\":\"Question\",\"name\":\"Is training available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, we provide training for administrators covering all platform features, best practices for benefit program design, compliance requirements, and troubleshooting. Training can be conducted online or on-site based on your needs.\"}},{\"@type\":\"Question\",\"name\":\"Can I try Beneflo before committing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, we offer demos and pilot programs to help you evaluate Beneflo for your organization. Contact our sales team to discuss your specific needs and explore how Beneflo can streamline your benefits administration.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24ec09f faq-text e-flex e-con-boxed e-con e-parent\" data-id=\"24ec09f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ce3851 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7ce3851\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our team is always only a few clicks away and happy to attend to any queries that you may have. Reach out to us via <a href=\"mailto:info@beneflo.io\">info@beneflo.io<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89e3495 cta padding e-flex e-con-boxed e-con e-parent\" data-id=\"89e3495\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/cta-bg-new.mp4&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-64f7429 e-con-full cta-wrapper e-flex elementor-invisible e-con e-child\" data-id=\"64f7429\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-dee3246 e-con-full e-flex e-con e-child\" data-id=\"dee3246\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-970df65 elementor-widget elementor-widget-heading\" data-id=\"970df65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Create your personalised benefits with Beneflo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2f7275 elementor-widget elementor-widget-text-editor\" data-id=\"e2f7275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Request a demo\u00a0<br \/>and start within a week<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb97217 elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"cb97217\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"923\" src=\"https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated-888x1024.png\" class=\"attachment-large size-large wp-image-1127\" alt=\"\" srcset=\"https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated-888x1024.png 888w, https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated-260x300.png 260w, https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated-768x885.png 768w, https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated-1332x1536.png 1332w, https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated.png 1504w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec18078 elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"ec18078\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/calendly.com\/juris-beneflo\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-476f68c elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"476f68c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"923\" src=\"https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated-888x1024.png\" class=\"attachment-large size-large wp-image-1127\" alt=\"\" srcset=\"https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated-888x1024.png 888w, https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated-260x300.png 260w, https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated-768x885.png 768w, https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated-1332x1536.png 1332w, https:\/\/beneflo.io\/wp-content\/uploads\/2025\/12\/cta-updated.png 1504w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ What types of benefits can be managed through Beneflo? Beneflo supports various benefit types including meal allowances, transportation benefits, wellness and fitness programs, education and training budgets, childcare support, and other tax-advantaged or company-specific benefits. Each benefit program can have its own rules and spending restrictions. What countries does Beneflo support? Beneflo can be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-424","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Beneflo<\/title>\n<meta name=\"description\" content=\"Our team is always only a few clicks away and happy to attend to any queries that you may have. 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